Privacy Policy

Effective Date: June 2026

This Privacy Policy describes how Quercina collects, uses, discloses, and protects personal information when you visit, use our services, or make a purchase from www.quercina.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Information You Provide to Us

When you place an order, contact us, create an account, or otherwise interact with our website, we may collect information such as:

Name

Billing address

Shipping address

Email address

Phone number

Order information

Customer service communications

Other information you voluntarily provide to us

Payment transactions are processed through supported third party payment providers. Quercina does not directly store complete credit or debit card information on its servers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Time zone

Pages and products viewed

Referring websites or search terms

Information about how you interact with our website

Cookies and similar technologies may also be used to support website functionality, analytics, security, advertising, and personalization.

Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, and similar technologies to operate and improve our website.

These technologies may help us:

Remember your preferences

Maintain shopping cart functionality

Understand website usage

Prevent fraud and security risks

Measure marketing performance

Provide relevant advertising where permitted

You may manage cookies through your browser settings or through any privacy controls made available on our website.

How We Use Personal Information

We may use personal information to:

Process and fulfill orders

Process payments through payment service providers

Arrange shipping and delivery

Provide order confirmations and tracking information

Respond to customer service requests

Detect and prevent fraud

Improve our website, products, and services

Analyze website usage and performance

Communicate with you about products, services, or promotions where permitted

Comply with applicable legal obligations

Sharing Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These service providers may include:

Ecommerce platform providers

Payment processors

Shipping and fulfillment providers

Customer support providers

Analytics providers

Advertising and marketing providers

Fraud prevention and security providers

Website hosting and technology providers

For example, our online store is powered by Shopify.

We may also disclose information when required to comply with applicable laws, regulations, legal processes, court orders, or lawful government requests, or when necessary to protect our rights, customers, or business.

We do not sell personal information for monetary compensation.

Advertising and Analytics

We may use analytics and advertising services to better understand how customers interact with our website and to measure the effectiveness of our advertising.

Where required by applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising or similar activities.

Available privacy choices may be provided through our website, browser controls, or the applicable advertising platform.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you

Request correction of inaccurate personal information

Request deletion of personal information

Request a copy of certain personal information

Object to or restrict certain processing activities

Withdraw consent where processing is based on consent

Opt out of certain targeted advertising or data sharing activities where applicable

To exercise an applicable privacy right, please contact us at support@quercina.com.

We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, accounting, legal compliance, and dispute resolution.

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Our service providers may process personal information in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal obligations, or regulatory requirements.

The latest version will be posted on this page with the applicable effective date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us:

Brand: Quercina
Company Name: KAIWANGMRINC
Company Address: 915 Arroyo Ave, Pueblo, CO 81006, United States
Phone: +1 443 619 1067
Email: support@quercina.com
Website: quercina.com